Frequently Asked Questions

Firstly, you need to download the app on your phone. You can find it on Google Play or the Appstore by the name Energyspeedometer. Once the app is downloaded, you need to create a profile. Enter your phone number, email and password, then verify yourself with the SMS code you receive. Once that is done, you are ready to add your location (where the EnergySpeedometer will collect data from). Prior to the next step, you must have had connected your heart rate monitor to the HAN port in the fuse box and let it synchronise for about 10 minutes. ‍ 1. Unpack your EnergySpeedometer and connect it to power. When the EnergySpeedometer is turned on, it will download the necessary information and eventually be ready to connect to WiFi. A "WiFi connection error" message may appear, but it should be ready to connect to your WiFi. 2. Go to the home page of the Energyspeedometer app and select "Energyspeedometers". 3. Tap "Add new Energyspeedometer". 4. Press "Pair device" 5. Select the Wifi that the device will connect to and enter the password. 6. Tap "Next". Stay close to the EnergySpeedometer and allow the app to connect with the Energy Speedometer. Once this is done you will see the "Pairing successful" screen. The time and date on your Energy Speedometer should now be up to date. This means that you are now connected to Wifi. 7. After the pairing is successful, press "Next". Here you can name your Energy Speedometer (e.g. Home, Cabin, Kitchen, Second Floor, etc.). You also need to select the location where the Energy Speedometer will collect data from. Select the location you added in the first step and press "Save". After completing this step, it may take up to 1-2 minutes for the Energy Speedometer to start displaying data. It is very important that you select the location before pressing save. Otherwise the Energy Speedometer will not display any data! Sometimes error messages (e.g. "No device found", "WiFi connection error", "Lost connection", the Energy Speedometer's screen going black, freezing on the logo) may occur. It is nothing to worry about. Please be patient, wait 30 - 60seconds, and let the Energy Speedometer synchronise, or check for the latest updates. If your Energy Speedometer hangs on an error message for longer than 5 minutes, try unplugging it, waiting 10 seconds and plugging it back in.

1. Make sure there is a HAN port in the Smart Meter and that the port is open. You can check if your gate is open on your electricity network provider's website. If the gate is not open, you can easily open it at the same website. 2. Connect your heart rate monitor (Tibber Pulse or NXT Energy) and wait about 10 minutes for it to synchronise. 3. Download and install the Energy Speedometer app on your smartphone via Google Play or the App Store. 4. Create a user account in the app. 5. Start creating a location by selecting "Add location". 6. Select your HAN device (Integration for multiple HAN devices will be added). 7. If you have the NXTenergy pulse, select it and enter the smart meter number (found on the smart meter) and the serial number of the HAN device ( on the back of the NXTenergy pulse meter). If you have Tibber Pulse, select it and enter your Tibber Pulse username and password (which is the same as your Tibber app username). 9. Give name to your location (e.g. Home, Cabin etc.). Find your municipality to get the spot price (e.g. Oslo, Stavanger etc.). Scroll down and press "Save location". If you have done this correctly, the app will prepare to receive data from the smart meter/electricity cabinet. This can take anywhere from 2-10 minutes. Tap on the location on your Home Screen (Image 1) to see real time data from the smart meter (Image 2).

At times, the Energy Speedometer can take more than 20 minutes to connect to the WiFi. Therefore, after pairing, give the device some time to properly connect by leaving it for 30 minutes. If after 30 minutes there is still no data on the screen, disconnect Energy Speedometer from power, wait a minute and turn it back on. The device should reconnect to WiFi and begin receiving data.

If the message 'No Device Found' is displayed on your app, please check the following things: Make sure your app is updated to the latest version. Make sure your smartphone's Bluetooth is on. Make sure you are standing close to the Energy Speedometer. Make sure your device is fully powered up and switched on. On your phone, try turning Bluetooth off and on, and restart Energy Speedometer by unplugging the power cord, waiting 30 seconds and turning the power back on. Then try to pair them again. If the problem persists, please contact the shop you bought the device from

Make sure you entered the name of your network correctly, exactly as it is displayed on the network list. The WiFi network name is case sensitive, please mind the upper and lower case letters. Try pairing your device again. Energy Speedometer is only compatible with 2.4 GHz WiFi home network. It will not connect to 5G home network. Please make sure that you are trying to connect the device to 2.4 GHz network. If the error persists, reset the WiFi router and try connecting again.

Every time Energy Speedometer is restarted, it checks for new firmware or updates. If there are new versions available, the device automatically downloads and installs them. This process lasts from 2 to 15 minutes, and you unfortunately will not be able to use your device for its duration.

Every time Energy Speedometer is restarted, it checks for new firmware or updates. If there are new versions available, the device automatically downloads and installs them. This process lasts from 2 to 15 minutes, and you unfortunately will not be able to use your device for its duration.